I'm Jack Doughty.-image

I'm Jack Doughty.

I’m a Seattle-based Strategic Account Lead at micro1, where I own a strategic enterprise account and lead the human-data and model-evaluation programs behind it. I hold a Master’s in Applied Math from the University of Washington, and I like turning messy research goals into datasets and deliveries that actually ship.

Before micro1 I ran GenAI data queues at Scale AI and drove product analytics at Microsoft. I’m always up for a strong Technical Program Manager or ML-delivery challenge, so let’s connect.

about-me-image

About me

I’m an applied mathematician turned data and delivery lead. At micro1 I’ve gone from Human Data Manager to Strategic Account Lead in under a year, owning a strategic enterprise account and the benchmark, evaluation, and audit work that keeps it shipping. Before that I managed GenAI data queues at Scale AI and built product analytics at Microsoft. I’m targeting Technical Program Manager and ML-delivery roles where rigor and speed both matter.

  • Location:Seattle, WA
  • Age:25
  • Nationality:Pacific Northwestern :)
  • Interests:AI Program Management, Data Analytics, Data Science
  • Study:University of Washington, M.S. Applied & Computational Maths
  • Work:micro1 | Strategic Account Lead

Education

Masters in Applied and Computational Mathematics

University of Washington2023

Focused particularly on data science and analytics, along with data visualization

Applied Mathematics

College of Wooster2022

Picked up the fundamentals of machine learning and wrote a thesis on Optimizing Paths in a Weighted Plane

Work Experience + Volunteering

Strategic Account Lead

micro1Nov 2025 - Present

Joined as a Human Data Manager and earned four promotions in eight months, moving through Human Data Lead, Associate Strategic Project Lead, and Strategic Project Lead to Strategic Account Lead.

  • Own a strategic enterprise account end to end as its primary point of contact, driving the human-data and evaluation work from scoping and pricing through delivery, renewal, and ARR expansion.
  • Lead multi-workstream delivery across benchmark builds, model evaluations, and data audits, holding quality, timelines, and margins on track at the same time.
  • Built quality-control harnesses and audit pipelines that catch scoring and labeling defects before they reach the client, protecting delivery accuracy on high-stakes datasets.
  • Stood up the queue, staffing, and QA playbooks the human-data teams still run on, turning ad hoc processes into repeatable operations as headcount scaled.
  • Partner with client stakeholders on rubrics, edge cases, and roadmap, translating open-ended research goals into concrete task specs and acceptance criteria.

GenAI Queue Manager - Applied Mathematics

Scale AI2024 - 2025

Led delivery across enterprise engagements representing $10M+ in ARR, shipping production-grade datasets and pioneering benchmarks under high-stakes timelines.

  • Owned end-to-end queue management across concurrent data pipelines serving thousands of contributors while meeting aggressive SLAs.
  • Partnered directly with Fortune 500 clients to scope and produce custom datasets to spec.
  • Defined task specs, scoring rubrics, and QA workflows for complex math (algebra → calculus → probability/stats), ensuring rigor and consistency.
  • Helped lead ENIGMAEVAL, an innovative benchmark for evaluating long multimodal reasoning in state-of-the-art ML models, published on arXiv (hosted by Cornell University).
  • Built lightweight reporting to monitor throughput and quality, and cleared pipeline bottlenecks while optimizing staffing and priority.
  • Authored SOPs and ran live trainings and webinars to align global teams and lift first-pass acceptance.
  • Partnered with client stakeholders on edge cases and change requests, documenting decisions and playbooks to cut rework.

Data Analyst

Hanson Consulting Group / Microsoft2023 - 2024

Supported a Microsoft Business Intelligence team with consumer platform analytics used in weekly business reviews and go-to-market decisions.

  • Built and maintained Power BI dashboards tracking acquisition, engagement, and monetization (DAU/MAU, retention cohorts, session length, conversion, upsell).
  • Owned product health readouts across the portfolio, turning telemetry into clear insights and next-step recommendations for PMs and marketing.
  • Analyzed user funnels across platforms, diagnosing shifts driven by product updates, features, and promotions, and flagged churn and reactivation drivers.
  • Partnered with data engineering and product to standardize metric definitions and QA data quality, cutting reporting inconsistencies across the portfolio.
  • Delivered ad hoc deep dives on merchandising and lifecycle experiments, informing prioritization of content placement and campaigns.

Let’s Build Something Great Together

I’m excited to discuss how my expertise in AI program management and data analytics can drive your next project. Reach out to explore opportunities or share ideas!

© Copyright 2023 Jack Doughty